Thank you. You have started the conversation.
Susan or Ehren will review what you shared and contact you using the method you selected. You do not need to have every answer before that conversation.
Your request was successfully submitted. There is no need to send it again.
A real person will take it from here.
SILK will listen first and give you a realistic next step. Submitting the form begins a conversation; it does not automatically confirm services, a start date, or caregiver availability.
We review the request
Susan or Ehren reviews the contact information, location, timing, and the general kind of help being considered.
We contact you
We ask practical questions about what changed, daily routines, the home, family coverage, scheduling, and the likely payment path.
We give an honest answer
We explain whether an assessment and care planning can move forward after considering scope, location, schedule, caregiver fit, and current availability.
Do not wait on the form alone.
Call SILK directly. A live conversation is the fastest way to explain a time-sensitive situation and learn whether SILK can responsibly take the next step.
For an emergency, call 911. SILK provides non-medical home care and does not provide emergency response, clinical triage, nursing, or medical advice.
Understand the choices ahead.
How Home Care Begins
See the path from the first conversation through assessment, planning, caregiver matching, and the start of care.
See the next steps →Where SILK Serves
Review SILK's five Medicaid/PASSPORT counties, private-pay areas, and dedicated community guides.
View service areas →Coming Home After a Hospital Stay
Plan for personal care, meals, mobility, household routines, nighttime needs, and family coverage after discharge.
Open the recovery guide →You reached people who will listen.
SILK was founded and is 100% owned by Susan Lowers, BSW. Susan and Ehren work directly with Southern Ohio families to make the next care decision clearer.