Southern Ohio senior-care decision center

Senior Care Resources for Southern Ohio Families

Start with what changed. This hub connects families to home care, Medicaid/PASSPORT, dementia support, caregiver relief, meals, transportation, Medicare guidance, veterans resources, adult protective services, and county-specific help.

  • Mom is no longer safe alone.
  • Dad is coming home from the hospital.
  • A spouse is exhausted from caregiving.
  • Memory loss is changing daily life.
  • We cannot afford care without help.
  • Meals, transportation, or benefits are the real need.
  • Something feels unsafe, neglectful, or exploitative.
You do not need to know the program name before asking for help.

Urgent help resources

Immediate danger or medical emergency

Call 911.

Use emergency services for severe symptoms, immediate danger, a serious fall or injury, suspected stroke or heart attack, trouble breathing, or another acute medical crisis.

Call 911 →
Mental-health or emotional crisis

Call or text 988.

The 988 Suicide & Crisis Lifeline provides free, confidential support for suicidal crisis, emotional distress, mental-health struggles, or substance-use concerns.

Visit the 988 Lifeline →
Suspected elder abuse, neglect, or exploitation

Contact Adult Protective Services.

Report suspected abuse, neglect, self-neglect, or exploitation involving an adult age 60 or older to the county Department of Job and Family Services or Ohio’s reporting resources.

Ohio reporting guidance →

Start with the situation

Which problem are you trying to solve?

Families often waste time calling the wrong kind of organization. Choose the situation that sounds closest, then follow the most useful first path.

Someone needs help with daily life at home.

Bathing, dressing, toileting, meals, mobility, laundry, companionship, reminders, supervision, or respite may point toward non-medical home care.

Explore SILK’s home care services →

We need Medicaid/PASSPORT guidance.

Eligibility, assessment, enrollment, authorized services, approved hours, and provider availability are different decisions made by different parties.

Read the Ohio PASSPORT guide →

Memory loss is changing safety or routines.

Confusion, resistance to bathing, wandering risk, repeated questions, unsafe cooking, sleep disruption, or caregiver exhaustion may require a dementia-specific plan.

Explore dementia support →

The family caregiver is reaching a limit.

Respite can protect the health of a spouse or adult child before exhaustion, resentment, missed work, or an injury forces a crisis.

Explore respite care →

A hospital or rehabilitation discharge is approaching.

Clinical discharge instructions do not automatically solve bathing, meals, laundry, mobility, transportation, supervision, or the first safe night at home.

Plan support after discharge →

The real need is meals, transportation, or community support.

County senior programs and Area Agency on Aging services may be a better starting point than hiring private care.

Explore AAA7 services →

We are confused about Medicare or health insurance.

Use official Medicare information or Ohio’s free, objective OSHIIP counseling rather than relying on assumptions or sales materials.

Visit Ohio OSHIIP →

A veteran or surviving spouse may have benefits.

County Veterans Service Offices can help veterans and families understand claims, benefits, financial assistance, transportation, and available programs.

Find an Ohio CVSO →
What kind of help is actually needed?
Non-Medical Home CareDaily living, household support, companionship, respite, and supervision
Skilled Home HealthNursing, therapy, clinical assessment, or medically necessary treatment at home
Hospice & Palliative SupportComfort-focused care, symptom management, and support around serious illness
Facility-Based CareAssisted living, skilled rehabilitation, memory care, or nursing-facility support

The words sound similar. The jobs are different.

Home care, home health, hospice, and facility care are not interchangeable.

A family may need one service, several services at once, or a different level of care as needs change. The right answer depends on medical needs, cognition, mobility, supervision, household support, caregiver capacity, payment, and whether the home remains a workable setting.

  • 1
    Non-medical home careHelps with activities of daily living, homemaking, companionship, respite, routines, and safety support. SILK operates in this category.
  • 2
    Skilled home healthProvides licensed clinical services ordered and delivered under applicable medical and coverage requirements.
  • 3
    HospiceProvides specialized comfort-focused care and family support for eligible people with serious illness. Non-medical caregiving may still be needed alongside hospice.
  • 4
    Facility careMay become appropriate when the person needs a setting, staffing model, clinical capability, or continuous supervision that cannot be provided safely at home.

Official public starting points

The right organization depends on the question.

These agencies and public programs do different jobs. Use the description to identify the most useful first call instead of repeating your story to everyone in the phone book.

Aging & disability services

Area Agency on Aging District 7

AAA7 serves Adams, Brown, Gallia, Highland, Jackson, Lawrence, Pike, Ross, Scioto, and Vinton Counties with assessments, referrals, home- and community-based programs, caregiver resources, and aging-related support.

Visit AAA7 →
Medicaid waivers

Ohio Department of Medicaid

Official information on Ohio home- and community-based waiver programs, including the distinction between Medicaid waiver services and ordinary Medicare coverage.

View Ohio waiver programs →
Medicare counseling

Ohio OSHIIP

Ohio’s Senior Health Insurance Information Program offers free, objective Medicare information and one-on-one counseling. This is useful for plan, coverage, enrollment, and billing questions.

Visit OSHIIP →
Resident rights & complaints

Ohio Long-Term Care Ombudsman

The ombudsman program advocates for people receiving long-term services and supports in nursing homes, assisted living, and certain home-care settings.

Contact an ombudsman →
Abuse, neglect & exploitation

Ohio Adult Protective Services Guidance

Official information for reporting suspected abuse, neglect, self-neglect, or exploitation involving older adults. Immediate danger should be reported to 911.

Review reporting options →
Veterans benefits

Ohio County Veterans Service Offices

Search Ohio’s county offices for help with benefits, claims, financial assistance, transportation, and other resources for veterans and eligible family members.

Find a county office →
National local-resource finder

Eldercare Locator

A public service of the U.S. Administration for Community Living that connects older adults and families to local aging services across the country.

Search the Eldercare Locator →
Emergency preparation

AAA7 County Emergency Guides

County-specific planning resources for severe weather, power outages, floods, health crises, emergency contacts, medications, supplies, and evacuation preparation.

View emergency guides →
Provider & facility comparison

Medicare Care Compare

Use the official Medicare tool to compare Medicare-certified hospitals, nursing homes, home health agencies, hospice providers, doctors, and other clinical providers.

Open Medicare Care Compare →

External organizations are listed as public resources. SILK does not control their eligibility rules, decisions, coverage, waitlists, service boundaries, availability, or website content.

SILK family toolkit

Practical guides for the next conversation.

Use these pages to prepare for an assessment, understand the care categories, reduce immediate household risk, and ask better questions before committing to a plan.

Paying for long-term support

Medicaid, Medicare, and private pay solve different problems.

Confusing these payment sources can delay care. Verify benefits and eligibility through the organization that actually controls the decision.

Medicaid / PASSPORT

Ohio Medicaid waiver programs may help eligible people receive long-term services and supports in the home or community.

  • Eligibility and level-of-care rules apply.
  • An assessment and enrollment process may be required.
  • Services and hours must be authorized.
  • A provider must be available to accept and staff the plan.
Read SILK’s PASSPORT guide →

Medicare

Medicare may cover qualifying skilled home health, rehabilitation, medical equipment, hospice, and other clinical services under specific rules.

  • It generally does not pay for ongoing custodial personal care when that is the only need.
  • It does not ordinarily cover 24-hour care at home.
  • Plan rules and eligibility should be verified directly.
  • OSHIIP offers free Ohio Medicare counseling.
Review Medicare home-health coverage →

Private Pay

The family arranges and pays for non-medical home care directly, without waiting for Medicaid authorization.

  • Scheduling may be more flexible.
  • Rates, minimums, and service terms should be confirmed.
  • The location and requested schedule must be staffable.
  • Long-term care insurance or veterans benefits may help in some situations.
Ask SILK about private-pay care →

Southern Ohio senior-care FAQ

Answers families need before they know which office to call.

These answers are general. Emergency, clinical, legal, financial, eligibility, and coverage decisions must be handled by the appropriate professionals or agencies.

Where should I start if my parent is no longer safe alone?

Start by identifying the immediate risks: falls, wandering, unsafe cooking, missed medications, poor hygiene, inability to call for help, or confusion. Call 911 for immediate danger or severe symptoms. Otherwise, contact the person’s medical provider for clinical changes and discuss daily-living support with a home care agency such as SILK. AAA7 can also help families explore assessments and public aging services.

What is the difference between non-medical home care and home health?

Non-medical home care supports daily living through personal care, homemaking, companionship, respite, reminders, supervision, and routines. Skilled home health provides licensed clinical services such as nursing, therapy, wound care, or medical assessment under applicable orders and coverage rules. A person may receive both from different providers.

How do I apply for Ohio PASSPORT services?

Families in the AAA7 region can begin by contacting Area Agency on Aging District 7 for information, referral, and assessment. Eligibility, level of care, enrollment, authorized services, and approved hours are determined by the appropriate agencies. SILK can explain the provider side but does not decide eligibility or authorization.

Does Medicare pay for ongoing personal care at home?

Medicare generally does not pay for ongoing custodial personal care—such as bathing, dressing, toileting, meal preparation, or housekeeping—when that is the only care needed. Medicare may cover qualifying skilled home health under specific conditions. Verify the situation through Medicare or Ohio’s OSHIIP counseling program.

Who can help with meals or transportation in Southern Ohio?

AAA7 and county senior-service organizations are useful starting points for home-delivered meals, congregate meals, medical transportation, and other community supports. Programs, eligibility, availability, and geographic coverage vary by county.

What should we arrange before a hospital discharge?

Confirm medications, follow-up appointments, warning signs, equipment, mobility instructions, transportation, meals, bathing, toileting, laundry, household access, overnight supervision, and who will be present during the first days home. Clinical questions belong to the discharge team; non-medical home care can help with daily routines and household support.

How do I report suspected elder abuse, neglect, or exploitation?

Call 911 when there is immediate danger. Suspected abuse, neglect, self-neglect, or exploitation involving an adult age 60 or older can be reported to the county Department of Job and Family Services Adult Protective Services unit. Ohio also provides official reporting guidance and an online reporting option.

Who helps with complaints about a nursing home or assisted living facility?

Ohio’s Long-Term Care Ombudsman Program advocates for people receiving long-term services and supports, including residents of nursing homes and assisted living communities. The program can provide information, confidential assistance, and advocacy around resident rights and care concerns.

Where can veterans or surviving spouses ask about benefits?

Ohio County Veterans Service Offices help veterans and eligible family members understand and pursue available claims, benefits, emergency financial assistance, transportation, and other services. Use the Ohio Department of Veterans Services directory to find the office for the person’s county.

What can we do when a family caregiver is exhausted?

Reduce immediate risks, divide responsibilities, identify tasks that can be delegated, and arrange respite before exhaustion causes illness, injury, resentment, or a crisis. SILK provides non-medical respite when the location, needs, schedule, payment source, and staffing align. AAA7 may also offer caregiver resources or referrals.

How do I know whether it is still safe for someone to live at home?

Look at falls, cognition, wandering, medication management, cooking, toileting, hygiene, nutrition, emergency response, nighttime needs, household conditions, caregiver capacity, and whether reliable support can be sustained. A medical provider should evaluate clinical changes. The answer may involve home modifications, more support, skilled services, or a different living setting.

Can SILK help a family decide what to do next?

Yes. Susan or Ehren can discuss what changed, what kind of non-medical help may fit, where SILK serves, Medicaid/PASSPORT versus private pay, and which questions belong to another agency or medical professional. The conversation is not a substitute for emergency, clinical, legal, or benefits advice.

Continue from here

SILK In-Home Care provides non-medical home care. This resource hub is for general education and navigation. It does not replace 911, a physician, nurse, therapist, attorney, financial adviser, benefits counselor, Adult Protective Services, or another appropriate professional or public agency.