Even if you don't choose Silk, call us anyway.
We're Susan and Ehren Lowers. We own this agency, we answer this phone, and we'll help you make sense of what every agency is telling you — free, no pressure. We'd rather you get the right care than just get a contract. Call Us and ask us any question you wish you could get a straight no Bull answer to.
Family-Owned • Medicaid-Certified • Ross, Jackson, Vinton, Gallia & Pike Counties • Private-pay care across Southern Ohio
You'll talk to us. Not a call center.
We're Susan and Ehren Lowers. We own this agency and we answer this phone. Call us with the questions you wish somebody would give you a straight, no-bull answer to — what things cost, what other agencies are really telling you, whether home care is even the right move. Free, no pressure. We'd rather you get the right care than just get a contract.
Here's what we don't want: your mom, your dad, or your aunt ending up with somebody who sits and watches their phone all day while calling it care. That happens more than anyone in this industry wants to admit. It's why we started Silk, and it's why we'll tell you the truth even when it doesn't get us the contract — including "we're not the right fit, but here's who might be.
✓ Owned and run by a husband and wife, not a franchise
✓ You meet your caregiver before care starts
✓ A real backup plan when a caregiver calls off — with names, not promises
✓ We help you check Medicaid (PASSPORT) and VA benefits before you spend a dime
✓ Call at 9 p.m. on a Saturday and one of us picks up
How We Help Seniors Stay Independent
From personal care to companionship and family support, SILK provides practical help that allows seniors to remain safe, comfortable, and cared for at home.
Personal Care
✓ Bathing assistance
✓ Grooming and dressing
✓ Toileting assistance
✓ Mobility support
✓ Daily routines
Companion Care
✓ Conversation
✓ Meal preparation
✓ Light housekeeping
✓ Errands and shopping
✓ 24/7 Caregiver Support
Family Support
✓ Respite care
✓ Medication reminders
✓ Safety monitoring
✓ Dementia support
✓ Post-surgery support
Meet the Family Behind SILK
SILK is led by local owners who believe care should feel personal, dependable, and close to home.
Susan Lowers
Susan is who families end up trusting first. She's the one matching your loved one with the right caregiver — not the closest warm body, the right person. Clients' families describe her the same way over and over: like an extension of their own family. If your mom is having a hard day, Susan is the one who knows how to reach her.
Ehren Lowers
Ehren handles the part of care nobody sees until it fails: scheduling, supervision, and accountability. His rule is simple — if he wouldn't send a caregiver to his own family, that caregiver doesn't go to yours. He's also the one who'll get on the phone and help you sort out what other agencies are telling you, whether you hire Silk or not.
In-Home Care Across Southern Ohio
Medicaid & Private Pay: Ross, Jackson, Vinton, Gallia, and Pike Counties — Chillicothe, Jackson, Wellston, Gallipolis, Waverly, Oak Hill, Rio Grande, Piketon.
Private Pay: Across Southern Ohio, including Vinton, Athens, Lawrence, Scioto, and Washington Counties — McArthur, Athens, Portsmouth, Belpre, and surrounding communities.
Not sure if we cover your town? Call. If we can't help, we'll point you to someone who can.
Need care for yourself or a loved one? Let’s talk.