Home care should begin with the problem—not a service label

Home Care Services in Southern Ohio

Personal care, homemaking, companionship, dementia support, respite, recovery help, overnight and 24-hour coverage, meals, and medication reminders—planned around the person, household, schedule, and family.

You do not need to know the correct service name before calling. Tell Susan or Ehren what changed and when the day becomes hardest.
Senior, adult child, and caregiver discussing home care services together
Start with an honest conversationWhat changed? Which hours are hardest? What would make home manageable again?
Direct owner accessSpeak with Susan or Ehren.
Medicaid/PASSPORTAuthorized care in five core counties.
Private payFlexible plans evaluated directly.
Non-medical careDaily living support at home.

Services often work better together

One care plan can solve several daily problems.

Respite + personal care

Hands-on help while a spouse or adult child works, rests, or leaves the home.

Explore Respite Care →

24-hour coordinated care

Multiple caregivers covering daytime, evening, overnight, and shift handoffs.

Explore 24-Hour Care →

Not sure what to ask for?

Tell us what changed.

  • The exact service address
  • What the person can no longer do safely or consistently
  • Which time of day is hardest
  • How much family coverage currently exists
  • Mobility, memory, bathroom, meal, or nighttime concerns
  • Medicaid/PASSPORT, private pay, or another payment source
  • The requested start date and schedule

A conversation—not a sales maze

Susan or Ehren will help identify the responsible next step.

Sometimes the answer is a short homemaking visit. Sometimes the real need is personal care, dementia support, overnight coverage, or continuous care. Sometimes the situation requires a clinical provider or a different level of care.

SILK evaluates the person, requested tasks, home, address, schedule, payment source, authorization, travel, caregiver availability, and fit before accepting care.

Paying for home care

Coverage depends on the service and the actual plan.

Medicaid/PASSPORT: SILK serves eligible clients in Ross, Jackson, Gallia, Pike, and Vinton Counties. The case manager and administering agency determine authorized services and hours; SILK determines whether it can accept and staff the plan.

Private pay: Families may arrange care directly, subject to rates, minimums, tasks, schedule, travel, household conditions, terms, and availability.

Medicare: Medicare generally does not pay for ongoing custodial or non-medical care when that is the only need. It may cover qualifying skilled services under separate rules.

Non-medical care boundaries

SILK does not diagnose, prescribe, provide skilled nursing or therapy, independently manage medication, or replace emergency services. Call 911 for a possible emergency.

Services FAQ

Answers before the call.

How do we know which home care service we need?

You do not need to choose a service before calling. Describe what changed, which tasks are difficult, when help is needed, the address, family coverage, and payment source. Susan or Ehren can help identify an appropriate starting point.

Can several SILK services be combined?

Yes, when the tasks are appropriate, included in the agreed or authorized plan, and can be staffed. A visit may combine personal care, meals, homemaking, companionship, reminders, dementia routines, or respite.

Does SILK provide medical home health care?

SILK provides non-medical home care. Skilled nursing, therapy, diagnosis, treatment, injections, wound care, and clinical medication management belong with appropriately licensed providers.

Does SILK offer overnight and 24-hour care?

SILK evaluates overnight and continuous-care requests separately. Overnight care covers defined nighttime hours. Twenty-four-hour care requires coordinated shifts across the entire day and night. Availability is not guaranteed.

Does SILK accept Medicaid or PASSPORT?

SILK serves eligible Medicaid/PASSPORT clients in Ross, Jackson, Gallia, Pike, and Vinton Counties. Coverage depends on eligibility, assessment, authorization, services, hours, provider acceptance, and staffing.

Is private-pay home care available?

Yes. SILK evaluates private-pay requests in its core counties and nearby Southern Ohio communities. Confirm current rates, minimums, tasks, schedule, travel, household conditions, terms, and availability.

Does Medicare pay for SILK services?

Medicare generally does not pay for ongoing custodial or non-medical home care when that is the only need. Medicare may cover qualifying skilled home health or hospice services under separate rules. Verify exact benefits with the plan.

How quickly can services begin?

Timing depends on the address, requested schedule, tasks, home conditions, authorization, payment, caregiver availability, caregiver fit, and completion of SILK’s intake process. Immediate availability cannot be guaranteed.

Can SILK help after a hospital or rehabilitation stay?

Yes, when the needs fall within non-medical scope and the request can be accepted and staffed. Support may include personal care, meals, homemaking, mobility assistance within the plan, reminders, supervision, respite, or overnight care.

How do we start services with SILK?

Call 740-245-1051 or use the contact page. Have the exact address, requested days and hours, what changed, daily-living needs, memory or safety concerns, family coverage, payment source, and desired start date ready.