Professional referrals across Southern Ohio

Professional Home Care Referrals Across Southern Ohio

When a patient, client, resident, member, or family needs practical support at home, SILK provides a direct local handoff to Susan or Ehren.

Owner-led intake
Direct local communication
Medicaid/PASSPORT + private pay
Clear follow-through
Professional referral

Send a referral. We’ll take the next conversation from here.

Share only the contact and planning details SILK needs to begin. For a time-sensitive transition, call while the family is with you.

The SILK referral response

Every referral receives a clear response and next step.

A local referral should feel like a handoff between people. Susan, Ehren, or the SILK team will review the request and begin the right conversation.

  1. 01

    Review

    We review the contact details, county, expected timing, and general daily-living needs.

  2. 02

    Connect

    With permission, SILK contacts the family or appropriate person and listens to what has changed at home.

  3. 03

    Explore

    Together, we discuss support, payment path, preferred schedule, and the next useful step.

  4. 04

    Follow through

    With the family’s permission, SILK can close the loop with the referring professional.

Situations worth an early referral

Refer when the right support could make home work better.

Coming home

Hospital or rehabilitation discharge

A dependable plan could help with personal care, meals, mobility routines, household tasks, supervision, or family coverage after the person returns home.

Family relief

Caregiver exhaustion

A spouse or family caregiver would benefit from dependable respite or recurring help that keeps care sustainable.

Daily routines

Personal-care changes

Bathing, dressing, grooming, toileting, mobility, meals, or ordinary routines are becoming difficult.

Consistency

Dementia-related support

Cueing, supervision, familiar routines, companionship, or a calmer rhythm could help the person and family.

Connection

Isolation or supervision needs

Time alone is becoming harder, and a dependable human presence could improve the day.

Extended care

Overnight or 24-hour support

The family needs longer coverage and wants to explore a coordinated, dependable care schedule.

Complementary support

SILK helps daily life work around the clinical plan.

Non-medical home care and clinical services solve different parts of the same transition. SILK supports the person and household while licensed professionals continue medical treatment.

SILK may support

  • Personal care and established daily routines
  • Meals, laundry, light housekeeping, and errands
  • Companionship, supervision, and family respite
  • Dementia-friendly routines and permitted reminders
  • Non-clinical support after hospitalization or rehabilitation

Clinical partners continue

  • Medical assessment, diagnosis, and treatment
  • Skilled nursing, wound care, and injections
  • Medication administration and clinical management
  • Physical, occupational, and speech therapy
  • Emergency evaluation and urgent medical decisions
Southern Ohio coverage

Five core counties. Two ways to begin care.

SILK provides authorized Medicaid/PASSPORT services in five Southern Ohio counties and welcomes private-pay families from communities across the region.

Each conversation starts with the person’s needs and preferred routine. From there, SILK works toward a dependable schedule and caregiver match.

Medicaid/PASSPORT

For eligible people with approved services and hours in Gallia, Jackson, Pike, Vinton, and Ross Counties.

Read the PASSPORT guide →

Private pay

Private-pay care is built around consistent, meaningful visits, with a minimum of four hours per care day and eight total hours per week.

Explore private-pay care →

Professional referral questions

Clear answers before you share SILK’s name.

What happens after I submit a referral?

Susan, Ehren, or the SILK team reviews the information and, with permission, contacts the family. Together, we explore the right support, timing, and payment path. A start date is confirmed after the care plan and dependable schedule are in place.

How early should I refer?

Refer as soon as the daily-living gap becomes clear, even if a discharge date or long-term plan is still being finalized. Early contact gives the family more time to understand options.

What information should I send?

Send professional and family contact details, county, expected timing, a general description of the daily-living help being considered, and confirmation that the family agreed to be contacted.

Can SILK update the referring professional?

With the family’s permission and an appropriate communication method, SILK can let the referring professional know whether contact occurred and next-step planning began.

Which counties and payment paths does SILK serve?

SILK provides authorized Medicaid/PASSPORT services in Gallia, Jackson, Pike, Vinton, and Ross Counties. SILK welcomes private-pay inquiries across Southern Ohio, with a four-hour minimum per care day and eight total hours per week.

Is SILK a medical home-health agency?

SILK provides supportive, non-medical home care. SILK can assist with daily routines and household life while licensed clinical professionals provide nursing, therapy, and medical treatment.

A local handoff that stays human

Help the family leave with a real next step.

Send the professional referral form, or call Susan or Ehren for a warm handoff when helpful. SILK will take the next conversation from there.